<h1>Refund Policy</h1> <div class="section"> <h2>1. General Policy</h2> <p>At Click N Buy Trading W.L.L, customer satisfaction is our top priority. We strive to ensure that our products meet your expectations. However, if you are not completely satisfied with your purchase, you may be eligible for a refund under the following conditions.</p> </div><div class="section"> <h2>2. Eligibility for Refund</h2> <ul> <li>The product must be returned in its original, unopened, and undamaged condition.</li> <li>The request for a refund must be made within 3 days from the date of purchase.</li> </ul> </div> <div class="section"> <h2>3. Conditions for Refund</h2> <ul> <li>The product must not show signs of use, tampering, or damage.</li> <li>The product must be in its original packaging, with all original tags, labels, and accessories included.</li> </ul> </div> <div class="section"> <h2>4. Refund Process</h2> <ul> <li>Upon receiving your returned item, we will inspect it to ensure it meets the above conditions.</li> <li>If the product meets the refund criteria, we will process your refund within 5 working days.</li> <li>Refunds will be issued in the same form of payment used for the original purchase.</li> <li>You will receive an email confirmation once your refund has been processed.</li> </ul> </div> <div class="section"> <h2>5. Non-Refundable Items</h2> <p class="highlight">Certain items are non-refundable, including but not limited to:</p> <ul> <li>Products that have been opened or used.</li><li>Products that are not in their original condition.</li> <li>Vegetables & fruits.</li> <li>Custom or personalized items.</li> </ul> </div> <div class="section"> <h2>6. Return Shipping</h2> <ul> <li>Customers are responsible for return shipping costs unless the return is due to a defect or error on our part.</li> <li>We recommend using a trackable shipping service or purchasing shipping insurance for items over a certain value.</li> </ul> </div> <div class="section"> <h2>7. Contact Information</h2> <p>For any questions or to initiate a return, please contact our customer service team at <ahref="tel:+97474705500">+974 74705500</a>.</p> </div> <div class="section"> <p>By making a purchase with Click N Buy Trading W.L.L, you agree to this refund policy.</p> </div>